FAQ

Check out the frequently asked questions and get your answers. If you still have any questions unanswered, feel free to contact us and we'll help you

FAQ section

Frequently Asked Questions

You've got questions. We've got answers.

Do you offer a free trial for the Upuko+ plan?

Yes, we offer a 7-day free trial for the Upuko+ plan.

Do you offer money-back guarantee?

Yes, we offer 30-day money-back guarantee.

Can I access purchased digital products anytime?

Yes, if you purchase a specific digital product, you can access it anytime from your account. If you subscribe to Upuko+, you can access digital products as long as your subscription is active.

Will new digital products be added?

Yes, we add new digital products and if you have an Upuko+ plan, you get access to the new digital products right away.

How does the 24/7 personal human assistant work?

You get a dedicated Upuko personal human assistant who will answer all of your questions and help you with your project. You can communicate via our website chat or by emailing us directly at support@upuko.com.

How does the exclusive community work?

Once you subscribe to our Upuko+ plan, you get exclusive access to our community where you can create new topics or join existing ones and discuss things with like-minded users.

How can I cancel my Upuko+ subscription?

You can cancel your Upuko+ subscription by logging in to your account > Account icon in the top right corner of the screen > Settings > Billing > Edit > Cancel plan.

Will I get certificate after I complete an online course?

Yes, you will get a certificate after you complete an online course. To get your certificate, click your account icon > Products > View certificate (next to the product) > Download PDF.

How can I contact Support?

You can always contact us by emailing support@upuko.com or by using the chat from the bottom right corner of your screen.

Are you ready for growth?

Join our Upuko+ plan and skyrocket your growth!